We are looking for a Service Supervisor to join our team. The role involves supervising daily activities in the automotive service department, coordinating vehicle servicing and repairs, and ensuring technicians follow safety and quality standards. The supervisor will also monitor service timelines and handle customer service concerns.
Key Responsibilities:
1) Supervise service technicians and allocate daily repair and maintenance tasks.
2) Monitor vehicle servicing, diagnostics, and repair work to ensure quality standards are met.
3) Coordinate with service advisors, technicians, and spare parts staff to complete jobs on time.
4) Address customer complaints, resolve service-related issues, and provide updates on vehicle repair status.
5) Maintain service records, monitor technician productivity, and ensure compliance with workshop safety procedures.